Why is there a charge on my card?
This charge is for one of my online DJ courses or Music Mentorship products.
Who is Phil Harris (Music)?
I am a DJ with a presence on YouTube and Instagram where I teach people how to DJ and produce electronic dance music.
Why are you charging us?
You have either purchased one of my online DJ courses or enrolled in my music mentorship program. If there are multiple charges, you might have opted for an upsell to access more of my DJ programs. If there are multiple payments for the mentorship program, you might have chosen a payment plan.
Doesn't ring a bell?
If the product name doesn't sound familiar, it's possible someone else in your company or household purchased one of my products. In my experience, 90% of the time, the confusion arises from someone else affiliated with the account holder making the purchase. Please double-check with anyone who might have access to your account.
If this is not the case, please contact me to get this sorted [email protected] (for online DJ Courses) or [email protected] (for the Music Mentorship Program).
Can we get an invoice for the charges?
Upon purchase, an invoice would have been sent to the email address provided during sign-up. If you need a copy, I can resend it. Just reach out to the relevant support email: [email protected] (for online DJ Courses) or [email protected] (for the Music Mentorship Program).
Can we get a refund?
Refund eligibility varies depending on the program purchased. Please contact the relevant support email for details: [email protected] (for Online DJ Courses) or [email protected] (for the Music Mentorship Program).
Any further questions?
Feel free to reach out, and I'll get back to you promptly. Use [email protected] (for Online DJ Courses) or [email protected] (for the Music Mentorship Program).
